Home/Customer Service

Welcome to C.A.R.O.L.
Your Customer Account Rep On-Line
We are here for you 24 hours a day, 7 days a week, for example. . .

  • Saturday evening you are at the dealership  and you need to let us know about the car you just purchased...we are here for you

  • You are working late and realize that you need a certificate first thing tomorrow morning...we are here for you

  • You need a copy of your insurance policy...we are here for you

What would you like to do today?

    Register     Are you an existing client?  Click here to get started.
Work     Sign-in to submit your requests 24 hours a day.
Learn     Visit our Info Center for useful information.
Discover     Find out more about Springer Insurance & Financial Services.
Quote     Get a free, no obligation quote. 

Sign In to Your Account

First Time User?

Create Your Account

Create an account to:

  • File Claims
  • Make Policy Changes
  • Request Auto ID Cards
  • Make Payments
  • Request Certificates

Pay By Check


– Claims
– Quotes
– Change Requests
– Make a Payment
– Request a certificate
– Request ID


Monday-Friday: 8:00am to 5:00pm
Saturday: 9:00am to 12:00pm
Sunday: Closed


823 N. Section Street
PO Box 406 Sullivan, IN 47882

800-489-4711 (toll free)
812-268-4711 (local)
812-268-3809 (fax)

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